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Privacy Policy

At AIG Laboratory, accessible from aiglabss.com, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by AIG Laboratory and how we use it.

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and physical address when you contact us, register for an account, or submit items for gemological services. We also collect non-personal information such as browser type, IP address, and pages visited through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Process transactions and deliver gemological reports
  • Improve, personalize, and expand our website and services
  • Communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing
  • Send you emails related to your service requests or inquiries
  • Find and prevent fraud

3. Information Sharing and Disclosure

AIG Laboratory does not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may also disclose information when required by law or to protect our rights and the safety of others.

4. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

5. Cookies

Our website uses "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any site you visit.

7. Children's Privacy

AIG Laboratory does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@aiglabss.com.